Help Centre

Is Forward always free?

Yes, Forward will always be free for the end user. Forward was established by a group of doctors who wanted to improve communication methods in healthcare so that health professionals can spend more time with their patients, doing the things that matter. Therefore, this will never come at a cost to the health professional using Forward.

Departmental & Trust Wide Licenses

Some departments and trusts are interested in purchasing our low-cost license for rollout across their users. This brings additional benefits to a department/trust including:

  • Full audit trail 
  • Hospital or department specific data-driven dashboard
  • Implementation plan and Forward staff to help drive adoption
  • 24/7 support
  • Bespoke interoperability development with existing systems

For example, in one Emergency Department, data from the Forward dashboard showed that ED communicated with General Surgery three times more than normal between the hours of 4 and 6pm on Mondays and Thursdays. This sparked a change in the system: the General Surgery SpR was based in the Emergency Department for this time window each week. Data collected shows this halved the time to decision for each of the ED patients. Real time data means real change can occur! 🏨

We are always happy to discuss our business model with a phone call 👉🏼 support@forwardhealth.co and we can speak further at a time that is convenient for you. 👩🏼‍💻


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