Help Centre

Is Forward only for clinical staff?

Forward was created to empower health professionals to spend more time with their patients, doing the things that matter. Forward has been designed to be a secure instant messaging tool so that health professionals can safely discuss patient details with the appropriate security levels. To read more about our security, click here.

Similarly, some of the hospitals rollout Forward for portering duties too, streamlining communication and providing more efficient care.

Forward is a tool that teams, departments and hospitals can use to solve their communication challenges. The Forward team are here to support and discuss ways Forward has worked well in similar departments or hospitals to you 👉🏼 support@forwardhealth.co 👩🏼‍💻👨🏾‍💻

How do I download Forward?

📌 Download Forward today and get your time back today. Our evaluations show that Forward saves health professionals at least 45 minutes each shift.

  • Go to the App store/ Google Play
  • Search Forward
  • Download Forward
  • “Allow” notifications when prompted 
  • Use your NHS or Trust email
  • Click activation link (check junk if you haven’t received!)
  • Create your profile

By clicking ‘My Directory’ you can see the other health professionals in your hospital using Forward – you can search your directory by name or by specialty. 


Still need help?