What do I do if I forget my pin?
The pin code used to enter Forward is set up when you first create your profile. It is a 4 digit pin code and we recommend that it is different to your phone pin code.
How do I change my pin code to a new one?
📌 From the app home page,
- Click ‘Settings’ in the top left hand corner
- Scroll to the bottom
- Sign out
- Sign in again and re-authenticate using your secure email
- Set your new pin code
You will be asked to re-authenticate to confirm your identity so that you can reset the pin code.
If you have any problems, including a lost phone/device, then please get in touch and we can delete your account remotely 👉🏼 firstname.lastname@example.org 👩🏼💻👨🏾💻